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Pioneering the
FLexible Energy xChange
(FLEX) Framework
Standards-based
Design
Community-First
Led
Upskilling Local Workforce
Our core expertise
FAQ

FAQ
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Do I experience a change in my energy bill?No, with the caveat, unless you need to. In a FLEX market you are allowed to buy more and sell back your energy based on your preference to cost optimize. You are in control of your cost, the software automates the transactions.
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Can I engage in the FLEX market without having advanced energy devices?Yes, any device can be connected (or interfaced) to the FLEX SaaS server; including retro-fitting older asset types.
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Once I agree to participate in the FLEX market, what happens next?The local utility, or its FLEX Framework system integrator, works as your liaison to register you, and build your tailored energy subscription. Once registered, you set operating cost preferences, and start to receive market signals to buy and sell energy. Based on your preferences, the app automates any new buy or sell transactions, you can update your preferences at anytime. It's that easy!
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Who selects the 3rd-party service providers?This is either an organic process, where the FLEX Framework allows for "bring-your-own-SP" from participants or the local Utility can opt to select them based on a competitive solicitation process.
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How are 3rd-party service providers onboarded?Each Service Provider establishes unique service level agreement (SLA) terms that work on the benefit of the Asset Owner, and/or the Utility.
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